Privacy Policy
PRIVACY POLICY
Last updated: 09/02/2025
This Privacy Policy (“Policy”) describes how CaseCraft.AI Ltd (“CaseCraft.AI”, “we”, “our”, or “us”) collects, uses, stores, and protects your personal data when you use our services, website, and platform.
1. About This Privacy Policy
CaseCraft.AI respects your privacy and is committed to protecting your personal data in compliance with applicable laws, including:
- The UK General Data Protection Regulation (UK GDPR)
- The Data Protection Act 2018
- The Privacy and Electronic Communications Regulations (PECR)
This Privacy Policy explains:
- What personal data we collect
- How we use your personal data
- Your rights regarding your personal data
- How we secure your personal data
By accessing or using our website (www.casecraft.ai) or related services, you acknowledge and agree to the terms of this Policy.
2. Who We Are
We are CaseCraft.AI Ltd, a company registered in the United Kingdom.
Registered Office Address:
Fourth Floor, 4-8 Ludgate Circus, London, Greater London, United Kingdom, EC4M 7LF
As the data controller, we determine the purposes and means of processing your personal data.
3. What Personal Data We Collect
We may collect and process the following types of personal data:
- Information You Provide to Us:
- Name (First & Last)
- Email address
- Phone number (optional)
- Username (if applicable)
- Company name and job title (if applicable)
- Account credentials and login details
- Payment details (if purchasing services)
- Any other information you provide when communicating with us
- Information We Collect Automatically:
- IP address
- Browser type and version
- Device information (e.g., operating system)
- Website usage data (via cookies and analytics tools)
- Session data, including timestamps and interaction history
- Data from Uploaded Documents: If you upload documents to our platform for review or processing, we may store and process anonymized versions for service improvement and analytics.
4. How We Use Your Personal Data
We process your personal data for the following purposes:
- Account Management: Creating, managing, and securing your account
- Service Provision: Providing our AI-driven legal document review services
- Customer Support: Responding to inquiries and support requests
- Legal Compliance: Ensuring compliance with legal obligations
- Marketing & Communication: Sending updates, promotional materials (with consent), and improving our website
- Security & Fraud Prevention: Protecting against unauthorized access and cyber threats
- Platform Analytics: Understanding user behavior and optimizing services
5. Legal Basis for Processing
We process your personal data based on the following legal grounds:
- Consent: When you provide explicit consent for marketing or other non-essential data collection
- Contract Performance: To provide the services you requested
- Legal Obligation: To comply with laws and regulatory requirements
- Legitimate Interests: To improve our platform, protect against fraud, and ensure cybersecurity
6. Data Retention
We retain your personal data only as long as necessary for:
- The provision of services
- Compliance with legal obligations
- Resolving disputes
- Enforcing agreements
When data is no longer required, we securely delete or anonymize it.
7. Sharing Your Personal Data
We do not sell or rent your personal data. However, we may share it with trusted third parties, including:
- Service Providers: Cloud storage, payment processors, and analytics providers
- Legal & Regulatory Authorities: If required by law or for legal proceedings
- Business Transfers: In the event of a merger, sale, or acquisition
All third parties are required to comply with applicable data protection laws.
8. International Data Transfers
If we transfer your data outside the UK or European Economic Area (EEA), we ensure adequate safeguards, including:
- UK adequacy decisions
- Standard Contractual Clauses (SCCs)
- Binding Corporate Rules (BCRs)
9. Your Rights Under UK GDPR
You have the following rights regarding your personal data:
- Access: Request a copy of your data
- Correction: Correct inaccuracies in your data
- Erasure: Request deletion of your data (“right to be forgotten”)
- Restriction: Restrict processing under certain conditions
- Objection: Object to processing based on legitimate interests
- Data Portability: Request transfer of your data
- Withdraw Consent: Withdraw consent for marketing communications at any time
To exercise your rights, contact us at info@casecraft.ai.
10. Security Measures
We implement robust security measures to protect your data, including:
- Encryption
- Secure access controls
- Regular security audits
- Anonymization techniques (where applicable)
11. Updates to This Privacy Policy
We may update this Policy periodically. The latest version will always be available on our website. We recommend reviewing this Policy regularly.
12. Contact Us
If you have any questions, concerns, or requests regarding your personal data, please contact our Data Protection Officer (DPO):
Email: info@casecraft.ai
Postal Address: Fourth Floor, 4-8 Ludgate Circus, London, Greater London, United Kingdom, EC4M 7LF
13. Complaints
If you are dissatisfied with how we collect, store, or process your personal data, we sincerely apologise and are prepared to take necessary steps to rectify this situation.
Please reach out to us info@casecraft.ai