Terms and Conditions
Last updated: 25 April 2025
Welcome to CaseCraft.AI. These Terms and Conditions (“Terms”) govern your use of our website (www.casecraft.ai) and our services. By accessing or using our site, you agree to comply with these Terms. Please read them carefully before using the site.
1. About Us
This website is operated by CASECRAFT.AI LTD, a company registered in England and Wales.
- Company name: CASECRAFT.AI LTD
- Registered office: Fourth Floor, 4-8 Ludgate Circus, London, Greater London, United Kingdom, EC4M 7LF
- Company number: 15354262
References in these Terms to “CaseCraft”, “we”, “us” or “our” mean CASECRAFT.AI LTD.
2. Our Services
CaseCraft provides an AI-powered online platform designed to help individuals prepare, understand, and manage small claims in the UK.
- We provide guidance, document preparation and claim support.
- We do not act as solicitors or provide regulated legal advice.
- Our platform does not guarantee a particular outcome in your case.
3. Eligibility
By using our website, you confirm that you:
- Are at least 18 years old;
- Are legally capable of entering into binding contracts;
- Will use the website only for lawful purposes in connection with small claims.
4. Registration and Accounts
- You may need to create an account to access certain services.
- You must provide accurate and complete information when registering.
- You are responsible for keeping your login credentials secure.
- We reserve the right to suspend or terminate accounts if you breach these Terms.
5. Fees and Payment
- Some services may require payment. Prices are displayed clearly before purchase.
- Our standard fee is a fixed £15 setup fee plus 10% success fee on successful claims (unless otherwise stated).
- Payments are processed securely via our payment partners.
6. No Legal Representation
CaseCraft is not a law firm.
- We do not provide solicitor-client privilege or regulated legal representation.
- Our service is designed to simplify the small claims process but does not replace independent legal advice.
- If your claim is complex, you may need to seek advice from a qualified solicitor.
7. Acceptable Use
You agree not to:
- Use the website in any unlawful way;
- Upload false, misleading, or fraudulent information;
- Interfere with the security or functionality of the platform;
- Copy, modify, or distribute any part of our content without consent.
8. Intellectual Property
All content on the website (including text, graphics, logos, software and documents) is owned by or licensed to CaseCraft.AI LTD.
- You may use documents and templates generated via the platform for personal or business claims only.
- You may not reproduce, resell, or commercially exploit our materials without permission.
9. Limitation of Liability
- We make reasonable efforts to ensure our platform is accurate and up to date, but we do not guarantee completeness or reliability.
- We are not liable for losses arising from:
- Court decisions, judicial errors, or legal outcomes;
- Errors in information provided by you;
- Technical interruptions beyond our control.
- Nothing in these Terms limits our liability for fraud, death, or personal injury caused by our negligence.
10. Termination
We may suspend or terminate your access if you breach these Terms or misuse our services.
11. Changes to Terms
We may update these Terms from time to time. Changes will be posted on this page with a new “Last updated” date.
12. Governing Law and Jurisdiction
These Terms are governed by the laws of England and Wales.
- Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
13. Contact Us
If you have questions about these Terms, please contact us:
- Email: info@casecraft.ai
- Address: Fourth Floor, 4-8 Ludgate Circus, London, Greater London, United Kingdom, EC4M 7LF